Introduction

At Oystics, we value the trust you place in us when you visit our dress rental website. This Privacy Policy explains how we collect, use, and protect your personal data while ensuring that your information remains handled responsibly. Our practices align with Hong Kong’s Personal Data (Privacy) Ordinance (PDPO), which governs how organizations manage personal data in a fair and secure manner.

Information We Collect

We may collect personal details that you choose to share, such as your name, contact number, email address, and delivery information when you create an account, place a rental order, or subscribe to our updates. In addition, we gather non-personal data—like browser type, device information, and pages visited—to understand how visitors interact with our website.

How We Use Your Information

Your information allows us to provide a smooth and personalized experience. Specifically, we use it to:

Process orders, confirm bookings, and arrange deliveries.

Communicate with you about account activities or inquiries.

Personalize recommendations and browsing experiences.

Improve our website’s design, performance, and features.

Fulfill legal obligations or resolve disputes, if necessary.

We do not sell, rent, or share your personal data with unrelated third parties for their marketing purposes.

Data Storage and Security

We implement reasonable measures to protect personal data against unauthorized access, disclosure, or misuse. Access to your data is restricted to authorized team members who require it to perform their duties. Our systems are designed to safeguard digital and physical records through encryption and secure servers.

Sharing of Information

Oystics may share necessary information with trusted partners such as delivery providers or payment processors. These third parties are contractually bound to handle your data only for the agreed purpose and in compliance with the PDPO’s requirements.

Your Rights Under the PDPO

Under the PDPO, you have the right to access, correct, or request deletion of your personal data held by us. You may also withdraw your consent for certain uses of your information. To make such a request, contact us at info@oystics.com